Course Overview
The Front Office/Receptionist course equips learners with practical skills in front office operations, customer service, office administration, communication, and professional etiquette. The program prepares students to confidently manage reception duties, handle clients professionally, and support the smooth operation of modern offices and organizations.
Course Content & Modules
- Introduction to Front Office Operations
- Customer Service Excellence
- Professional Communication Skills
- Telephone and Email Etiquette
- Office Administration
- Reception Management
- Records and Document Management
- Computer Applications for Office Work
Entry Requirements
National ID
Career Opportunities
Receptionist
Front Office Assistant
Customer Service Representative
Office Administrator
Administrative Assistant
Front Desk Officer
Programme Details
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SchoolSchool Of Business
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Duration3 months
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Fee InformationRegistration fee : 1,500 ksh monthly charges : 8,500 Ksh
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Min. QualificationNational ID
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