Course Overview
The Sales & POS course equips learners with practical skills in retail sales, customer service, inventory management, and Point of Sale (POS) systems. Through hands-on training, students learn how to process sales transactions, manage stock, handle customer interactions, and operate modern retail technologies, preparing them for careers in the retail, hospitality, and service industries.
Course Content & Modules
- Introduction to Sales and Retail Operations
- Fundamentals of Customer Service
- Sales Techniques and Negotiation Skills
- Point of Sale (POS) Systems
- Cash Handling and Payment Processing
- Inventory and Stock Management
- Product Knowledge and Merchandising
- Retail Mathematics
Entry Requirements
National ID
Career Opportunities
Sales Associate
Sales Executive
Cashier
POS Operator
Retail Store Assistant
Customer Service Representative
Shop Supervisor
Programme Details
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SchoolSchool Of Business
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Duration3 months
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Fee InformationRegistration fee: 1,500 Ksh Monthly charges: 8,500 Ksh
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Min. QualificationNational ID
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